Privacy Policy

This Privacy Policy explains how Poemly (“Poemly,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit our website, join our waitlist, or use our mobile applications on iOS and Android (collectively, the “Service”). By using the Service, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to operate and improve the Service:

• Account information. Your email address, display name, and authentication identifiers when you join the waitlist or create an account.
• Content you create. Poems, drafts, notes, and other content you write or upload to the Service.
• Device and usage data. Anonymized information such as device type, operating system, app version, crash reports, and interaction events used to diagnose issues and improve the experience.
• Communications. Messages you send us when you contact support or respond to product updates.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the Service;
• Authenticate you and secure your account;
• Sync, back up, and restore the content you create;
• Send transactional messages, security alerts, and product announcements;
• Diagnose technical problems and prevent abuse or fraud;
• Comply with applicable legal obligations.

3. Legal Bases for Processing

Where the GDPR or similar laws apply, we process your information on the basis of performance of a contract (to deliver the Service you requested), our legitimate interests (to keep the Service safe and improve it), your consent (for optional communications), and compliance with legal obligations.

4. How We Share Information

We do not sell your personal information. We share data only with vetted service providers that help us operate the Service (for example, cloud hosting, authentication, email delivery, and analytics), and only to the extent necessary to perform their functions. We may also disclose information if required by law, to enforce our terms, or to protect the rights, safety, and property of Poemly or others.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will permanently remove your personal data within 30 days, except where we are required to retain certain records for legal, tax, or security reasons. Anonymized, aggregated data that cannot be linked back to you may be retained.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, restrict or object to certain processing, and withdraw consent at any time. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with your local data protection authority.

7. Security

We use industry-standard technical and organizational measures, including encryption in transit and at rest, access controls, and routine security reviews, to protect your information. No method of transmission or storage is perfectly secure, but we work continuously to safeguard your data.

8. Children's Privacy

The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

9. International Transfers

Your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses to protect your data when it is transferred internationally.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you by email or through the Service. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised policy.

11. Contact Us

For any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us at frank@unattended.company.