Contact & Support
Questions, issues, or feedback about Poemly? We're happy to help. The fastest way to reach us is by email — we usually reply within two business days.
Email support
Please include your device model, operating system version, and a brief description of the issue so we can help you faster.
Subscriptions & billing
All Poemly subscriptions are billed through the Apple App Store or Google Play Store. To cancel, change, or request a refund for a subscription, please use the store where you purchased it:
- Apple App Store: Manage your Apple subscriptions
- Google Play Store: Manage your Google Play subscriptions
For anything we can help with directly, email frank@unattended.company.
Account deletion & privacy
To delete your account, follow the steps on our Delete Your Account page. For privacy requests (access, correction, deletion, or objection), see our Privacy Policy or email us directly.
Company details
Poemly is operated by Unattended Oy, a company registered in Finland under Business ID 3622216-6.
Website: unattended.company